Frequently Asked Questions
Find answers to common questions about Vorbrix and our AI-powered solutions
General Questions
Vorbrix is a technology company that offers a suite of AI-powered customer engagement solutions including AIChat, VidPop, Survays, Banner, PopupBox, and more.
Vorbrix's mission is to transform customer experiences through intelligent, AI-powered engagement solutions that help businesses connect with their customers more effectively.
Vorbrix is trusted by thousands of businesses worldwide across various industries and sizes.
AIChat Product
AIChat is an intelligent chatbot solution that allows businesses to train AI in seconds to provide 24/7 personalized customer support.
You can set up AIChat in minutes using our intuitive setup process and templates.
AIChat can be trained using Q&A pairs, documents, websites, Google Docs & Sheets, PDF/DOC/CSV files, and YouTube videos.
AIChat supports various AI models including OpenAI, DeepSeek, Mistral, Anthropic, Gemini, and more.
Yes, AIChat can collect customer information through customized AI-guided forms integrated directly into chat conversations.
Yes, AIChat allows customers to book meetings directly within the chat interface with calendar integration features.
Yes, you can customize your chatbot's appearance to match your brand identity through our widget customization options.
Pricing & Plans
AIChat offers three plans: Lite ($9/month), Pro ($49/month), and Ultra ($199/month), with yearly options available for a 20% discount.
Yes, we offer a 20% discount on all plans when billed annually.
Yes, you can try a demo of our products before purchasing to experience the capabilities firsthand.
No, there are no additional setup fees beyond the subscription costs.
Other Vorbrix Products
VidPop is an interactive video popup solution that captures visitor attention and boosts conversion rates through engaging visual content.
Survays is an intelligent form solution that adapts to user responses for better data collection and insights.
Banner is a solution for deploying attention-grabbing, targeted banners that drive action and increase engagement.
PopupBox helps create stunning popups that convert visitors into leads with intelligent timing and targeting.
Support & Training
Vorbrix provides 24/7 support through various channels including chat, email, and documentation resources.
Yes, comprehensive documentation is available for all Vorbrix products.
Yes, Vorbrix provides onboarding assistance to help you get started quickly and effectively.